Grey Owl Paddles Warranty & Returns Policy

Grey Owl takes great pride in its reputation for exceptional craftsmanship, quality, and value.

By using this product, you agree to be bound by the terms of this Limited Warranty. Please read this warranty carefully before using the product. If you do not agree to these terms, do not use the product and return it to the original dealer of purchase. Please refer to the dealer’s return policy for additional details and return requirements.

Paddle Limited Warranty

Grey Owl Paddles provides a one-time repair or replacement for defects in materials or workmanship for up to 14 days from the original date of purchase (“Warranty Period”).

This warranty applies to manufacturing defects only and does not cover normal wear and tear, misuse, neglect, accidental damage, or improper storage.

To qualify for warranty coverage:

  1. The product must have been purchased from an authorized Grey Owl dealer.
  2. The original purchaser must retain proof of purchase (receipt) from the original transaction.
  3. The warranty claim must be submitted within the applicable warranty period.
  4. The product must not have been abused, altered, defaced, improperly stored, or negligently damaged, including prolonged exposure to harsh weather conditions.
  5. The return must follow the Grey Owl warranty return process.

Limited Warranty Exclusions

The following items are not covered under the Grey Owl Limited Warranty:

  • Cosmetic wear, including chips, scratches, dents, grip wear, or surface abrasions
  • Damage caused by regular use, rock strikes, misuse, or improper care
  • Cracked or warped blades resulting from misuse or improper storage
  • Promotional, demo, giveaway, or sample products
  • Used or pre-owned products

Care of Your Wooden Paddle

Proper care and maintenance will extend the life and performance of your wooden paddle.

Varnished Paddles

Although the polyurethane varnish on your paddle is highly durable, it is not resistant to rock abrasions. Nicks and scratches should be lightly sanded and recoated annually with a quality marine urethane varnish.

Oiled Paddles

Oiled paddles require more frequent maintenance.

  • Paddles used daily should be re-oiled every 2–4 weeks
  • Paddles used occasionally (1–2 times per week or less) should be re-oiled every 1–2 months

To refinish:

  1. Lightly sand the paddle using very fine sandpaper or steel wool
  2. Apply a light coat of boiled linseed oil

Storage Recommendations

Solid wood paddles should not be left standing upright or leaning for extended periods, as warping may occur. For best results, store paddles:

  • Hanging from the handle, or
  • Lying flat

Safety Warning

Warning: Boiled linseed oil and oil-soaked rags may be subject to spontaneous combustion.

After use, oil-soaked rags should be:

  • Spread flat on a non-combustible surface, and
  • Allowed to dry completely before disposal